Help & Support

Quick answers. Still stuck? Contact us.

Verify as a student

Profile → Verify → upload your student ID + a selfie. Reviews take 1–3 days. Until approved you browse as a guest (posting and messaging stay locked).

Post a vibe

Vibez tab → compose → photo (max 10MB) or video (max 25MB, 90 seconds). Videos show a preview photo in the feed; tap to watch the full video.

Crushes

Visit someone's profile → Crush. Totally anonymous — they only learn it was you if they crush you back in the same week. Profile tab shows your crush card.

Market listings

Listings expire after 14 days (extend once for 7 days from the listing). Meet on campus in public, inspect before paying, prefer M-Pesa. Scammers are banned — report them.

Events

Events tab → details → ticket link. Payments go to the organiser (till/paybill/gate), never inside Univibe.

Notifications

Profile → gear → Settings → Notifications: mute any buzz. Muted items still land in your Notifications inbox. Approval alerts always stay on.

Report & block

Every post, user, group and listing has Report + Block (⋯ menu or profile). Reports go to our team; block hides them from you instantly.

Delete my account

Profile → gear → Settings → Delete Account. Hidden immediately; sign back in within 20 days to restore, after that it is gone forever.

Guest limits

Guests browse only. Verify (above) to post, message, sell and crush.